A Framework for a Computer Based Employees’ Performance Management Data Mining System
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Abstract
In an earlier paper, it was founded that majority of the employees in the Nigerian Public Service perceive the operational Performance Management System as deficient, and that this has affected their levels of performances. This paper seeks the reasons, and establishes that the employees are demotivated to perform at higher levels becuase they perceive that the rewards emanating from the process are not largely contingent on performance, since the Business Process Intelligence used in determining these rewards are highly dissociated from the actual employees’ performances, thereby promoting inequity of evaluation standards, and making the process inconsequential. To reverse this trend, the paper presents the framework for the development of a computer based Employee Performance Management Data Mining System, which integrates the Business Process Intelligence from different organisational units into a Data Warehouse view, thereby making itcentrally and promptly available on near real-time basis for a more accurate and reliable analysis and reporting.
Keywords: Data Mining, Expectancy Theory, Business Process Intelligence, Performance Management, Public Service
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