A Comparative Analysis of Issues Affecting ERP Implementation in Developed and Developing Countries

Rana Basu, Parijat Upadhyay,Pranab K Dan, M C Das

Abstract


Enterprise Resource Planning (ERP) is a business management system that integrates all facets of business. Many
organizations are adopting ERP systems for improving information flow as well as order processing efficiency. In the past ERP
was accepted by the developed countries. But, today this adoption of ERP is no longer restricted to developed countries as the
developing countries now days are adopting such information systems. Issues which are considered more important for developed
countries may not be of equal importance for developing countries and hence replicating the implementation experience which
holds for developed economy may not be a wise approach on the part of the implementation vendors targeting developing
economy. The purpose of this paper is to present the findings of the study based on comprehensive compilation of literature and
analysis of ERP implementation success issues in context to developed and developing countries. The researchers applied Pareto
analysis to identify the key issues for both developed and developing countries and thus a comparative analysis has been done to
identify issues applicable for developing countries but not for developed countries.

 

Keywords: ERP, Implementation, Developed countries, Developing countries, Pareto analysis, Issues


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DOI: https://doi.org/10.26483/ijarcs.v1i4.194

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