Opinion Mining Task and Techniques: A Survey

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Harpreet Kaur
Priya Priya

Abstract

Opinion mining is a process of Tracking and extracting the knowledge of public about some products or problem. Opinion mining is an application of natural language processing to identify objective and subjective information from others. Earlier Questionnaire based surveys were conducted using traditional tools designed to collect information about user experience. Today online review sites and personal blogs are sources for opinion sharing. Opinion mining is also known as sentimental analysis as it represents user’s sentiments, feelings or appraisal related to the same. In this paper we have presented techniques and methods to get opinion oriented information. It includes both subjective and objective phase of opinion mining. We have tried to recognize most casually used techniques and methods implemented for opinionated documents to assist our future research in this area.

Keywords: Opinion mining, Sentiment analysis, Opinion analysis, Machine learning.

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